As an Office IT Specialist at BUX, you will provide technical assistance and troubleshooting to ensure the smooth operation of office technology and systems. You will manage hardware and software installations, address connectivity issues, resolve user queries, and maintain IT infrastructure.

While this is a stand-alone role within BUX, you will collaborate with various teams to enhance system performance and support employees with day-to-day technology needs, contributing to an efficient and productive workplace. This is a great opportunity to grow your IT career in a supportive and flexible environment.

The ideal candidate is available 24 hours/week.

What will you do

• Investigate and log issues, diagnose problems, and implement solutions
• Communicate with internal teams throughout the resolution process and escalate issues when needed
• Set up employee accounts, and provide proactive system maintenance
• Prepare and implement hardware and services for both onsite and remote work
• Support and maintain IT infrastructure (hardware, network, and tools like Microsoft and Google Workspace)
• Keep records updated and document actions for supported networks and systems
• Assist with IT setup and troubleshooting for internal and external events

What you need to succeed

• Passion for technology
• Knowledge of PC hardware and experience diagnosing issues
• Experience with Microsoft operating systems and Office applications
• Experience with Google Workspace
• Ability to follow processes, manage multiple tasks and prioritize effectively
• Experience with hardware and software procurement
• Strong communication and interpersonal abilities
• Excellent problem-solving skills

Nice-to-Haves:

• Exposure to Terraform, Github and proficiency in any programming language is a big plus
• Knowledge of TCP/IP networking (Unify and Cisco)
• Experience with Apple and Windows installations/configurations

How we hire

To learn more about our approach to hiring and how to prepare for your interviews, check out our How we hire section.

Adjustments for the hiring process

We want you to feel empowered to show your best self during the application process. If there's anything we can do to accommodate you better (interview timing, place, etc), please let us know in your application form.

Our benefits

• International and fun work environment
• Company pension plan
• Flexibility is at our core, we offer a hybrid work environment (2-3 days at the office)
• Working from home & travel allowances
• Learning budget and full access to our learning and development platform
• A1 Dutch language course for you (and your partner)
• Delicious lunches at the office
• Take care of your mental and emotional well-being with unlimited appointments with psychologists or coaches through OpenUp
• Regular team gatherings and fun company events

BUX for everyone

At BUX, we’re committed to making investing accessible and affordable for everyone through our intuitive app. We believe that a diverse team with a range of backgrounds, skills, and perspectives is key to achieving this mission. By embracing diversity, we strengthen our ability to innovate and serve our customers better.

To fully benefit from our diversity, it’s essential that everyone feels safe, included, and valued. We are dedicated to creating a workplace where each of us can bring our full selves to work and contribute to our shared goals.