Customer Support

Do more with your money!
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WHO WE ARE

BUX is Europe’s fastest-growing neobroker with an ambition to become the number one destination for everyone who wants to do more with their money. Our mission is to build groundbreaking products that shape the future of how we invest. Our three platforms, BUX Zero, BUX X and BUX Crypto, are built for long-term investing, short-term trading and for buying and selling crypto. We are growing at a rapid pace and expanding our global team (38 nationalities and counting) with offices in Amsterdam, London and Cyprus.

YOUR ROLE

We are looking for a Customer Support to join our Limassol based team. The successful candidate will have a minimum of 1-2 years' previous experience in a similar role.  You will be joining a company committed to maintaining the highest level of public trust, fairness, honesty, transparency and integrity. If you feel you have the necessary skills and experience, then we look forward to receiving your CV for this Limassol based Customer Support role. 

#Please note, for this role, we only accept applicants based in Cyprus

RESPONSIBILITIES

  • Respond to client queries relating to account management
  • Provide client support including technical, operational
  • Respond to incoming inquiries from clients via email, live chat and telephone in a timely and professional manner
  • Build on client relationship management
  • Assist in the implementation of new procedures and processes
  • Adhere to revisions to existing compliance practices and procedures 
  • Co-operation and participation in an ongoing training program
  • Interact with other departments as necessary to meet client’s needs

REQUIREMENTS

  • Must be based in Cyprus
  • Fluency in English and any other European language is considered an advantage
  • Previous experience in a Customer Support role in FX is desirable
  • Attention to detail and professionalism    
  • Client facing experience     
  • Genuine interest in financial markets     
  • Basic IT troubleshooting skills    
  • Experience to work in a fast-paced environment

BENEFITS

  • Competitive salary
  • 13th-month salary 
  • 21 days annual leave
  • All national holidays
  • Great team in a sunny space!
  • Exciting company events and perks
  • Be part of fast-growing European fintech

Or, know someone who would be a perfect fit? Let them know!

Limassol

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Already working at BUX?

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email
@getbux.com
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